Video Rental FAQ

  •  Can I watch the Video Rental on my TV?

    • Yes, if your TV has a web browser app or if you are using a product like Apple TV or Chromecast that also has a web app. In all cases, you simply need to use a browser, navigate to the stream page, sign in, and press play as you normally would.
    • Chromecast instructions:
    • Apple TV instructions:
      • (use Safari, the Apple TV share will be on the player)
      • Casting will be available once the show starts. Please see our list of supported devices if you continue to have trouble.
      • Please note that iOS devices cannot Cast or Airplay directly from the Chrome web browser. Airplay is available in the Safari browser on iOS to Apple TV & other airplay-supporting devices. These are Apple restrictions. You can check system requirements here:


  • I have another question!

    Technical & Browser Requirements:

    To watch a Video Rental event, please ensure you have the following:

    System Requirements:

    • Mac OS X 10.6 or higher
    • Windows 7 or higher

    Supported desktop browsers:

    • Google Chrome 45+
    • Mozilla Firefox 49+
    • Safari 10+
    • Microsoft Edge 15+

    Supported mobile browsers:

    • Chrome 45+
    • Safari 10+ (iOS)

    Internet Connection:

    • 5-10mbps download speed is recommended. Check your connection at

    Not Supported:

    • Internet Explorer
    • Roku's browser apps (use Screen Mirroring for iOS or Casting for Android instead)
    • Amazon Silk
    • Fire TV Stick
    • Playstation 4
    • Xbox (performance may vary)
    • Samsung Smart TVs {use Airplay where available} (more info here: